What You Need to Know

Woman reading to a man
  • VNA Hospice is for patients with any life-limiting illness who would benefit from supportive rather than curative treatment.
  • VNA Hospice services are available to all regardless of race, age, creed or income level.
  • The patient's care is directed by the patient's own physician.
  • VNA Hospice handles all billing and paper work related to Medicare, Medical Assistance, Blue Cross, HMOs, managed care programs and private insurances.
  • Hospice professionals are skilled at working with seriously ill patients; we understand your fears and can answer your questions.
  • Anyone - family member, patient, physician or VNA Hospice Team member - can make a referral by calling 383-5180 or 800-936-7671.
  • Who is eligible for VNA Hospice?
    1. the patient who needs palliative (comfort) care;
    2. the patient with a prognosis of 1 year or less;
    3. the patient who has a primary care person or is part of the VNA Hospice Living Alone Program.
  • Ask us about the advantages of the hospice benefit versus the Medicare home care program.
  • When you are going through such a difficult time with your loved one, the last thing we want is for you to be concerned about the cost of care. Depending on the services rendered, all or part of VNA Hospice care may be covered by Medicare, Medicaid or most private insurances . VNA Hospice staff will check your specific coverage, provide step-by-step guidance on billing and file all necessary claim forms for you.
  • Patients and families come first! After the loss of your loved one, VNA Hospice will be with you and your family as you grieve and make adjustments. During this difficult time, bereavement counselors are available to provide guidance when problems arise. We also offer support groups for those who have lost a loved one.
  • Our goal is to help the patient remain at home. In most instances, we find that's the shared wish of the patient and his or her family. In familiar surroundings, with their loved ones.
 

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